Joint Replacement Center at JCMC earns highest certification


JOHNSON CITY, Tenn. – The Joint Replacement Center at Johnson City Medical Center (JCMC) recently received its certification by The Joint Commission as a Center of Excellence – the highest level of recognition for the quality of service offered.

It is only the second such designation for joint replacement in the area, following on the heels of Indian Path Medical Center, which received Joint Commission certification last fall. Both are Mountain States Health Alliance (MSHA) facilities. There are no other certified joint replacement centers within a 75-mile radius to the Tri-Cities.

“This is quite an honor for the Joint Replacement Center at Johnson City Medical Center and its many excellent orthopedic physician partners,” said Jim Miller, MSHA vice president for Ortho/Neuro/Trauma Services. “The certification is important because it is national validation of our commitment to a higher standard of care. MSHA is the place to go in this region for hip and knee replacement.”

The Joint Commission is an independent, not-for-profit organization that accredits and certifies more than 19,000 health care organizations and programs in the United States. Despite the name, it does not deal specifically with joint-related medical services; in fact, MSHA has received The Joint Commission certification as an overall health care system.

The Joint Commission’s site survey commended JCMC on several aspects of its Joint Replacement Center, including:

  • Its comprehensive patient education program is, particularly educating patients before their surgery so they know what to expect and how to prepare for the best possible outcome.
  • JCMC’s comprehensive joint services located in one dedicated unit of the hospital, including a rehab gym. “It’s sort of one-stop shopping,” said Misty Spano, JCMC Joint and Spine Center coordinator. “Everything the patient needs is right here, from start to finish. It’s very patient-centered.”
  • A staff dedicated specifically for the Joint Center, including a program coordinator and a rehab specialist.
  • The passion the staff has for providing the best care to the patients.

“In achieving Joint Commission certification, JCMC has demonstrated its commitment to the highest level of care for its patients with joint replacement,” said Jean Range, executive director for Disease Specific Care Certification for The Joint Commission. “Certification is a voluntary process and I commend Johnson City Medical Center for successfully undertaking this challenge to elevate its standard of care and instill confidence in the community it serves.”

MSHA’s Johnston Memorial Hospital in Abingdon, Va., also has a Joint Replacement Center that is seeking Joint Commission certification.

For more information on MSHA’s Joint Replacement Centers, visit

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