Smyth County Community Hospital recognized for quality, patient safety


            MARION, Va. – Smyth County Community Hospital (SCCH) was recently recognized  by the Premier Healthcare Alliance for several key quality measures, including  low readmission rates, positive patient experience, and low cost of care. SCCH was named a top performer in Premier’s QUEST: High Performing Hospitals collaborative for:

  • Reducing mortality by at least 31 percent;
  • Reducing the average cost of care to less than $5,690 per discharge;
  • Reducing preventable harm events such as hospital acquired infections; and
  • Reducing readmissions by at least 12 percent.

The QUEST High Performing Hospitals collaborative allows hospitals nationwide to share best practices and compare data on patient safety, clinical outcomes, cost of care, and patient satisfaction, with the goal of improving all metrics for the benefit of the patient. Participation in the collaborative is strictly voluntary.

“Smyth County Community Hospital’s participation in this collaborative reinforces our commitment to reliably deliver the best care experience to the communities we serve,” said Lindy White, CEO of SCCH. “We’re proud to have achieved top performance in QUEST as we continue down our path of improving patient outcomes. We could not have achieved this honor without the support of our medical staff and entire clinical team.”

In four and a half years, the 350 hospitals of the QUEST collaborative have saved nearly 92,000 lives and reduced health care spending by $9.1 billion through the delivery of high-quality, evidence-based care. In addition:

  • The observed mortality in member hospitals is 10 percent lower than national averages, and
  • The cost of inpatient care at those hospitals is better controlled than other hospitals nationwide, with a growth of only 11 percent compared to 28 percent among their peers.

 SCCH was one of 48 hospitals in the U.S. that received top-performer recognition from Premier this year.

“We chose to participate in the QUEST collaborative because we want to be proactive in providing the safest environment, best clinical care for our patients, along with the best value for their health care dollar,” said Tamera Parsons, MSHA’s vice president of quality and patient safety. “When we collaborate to share our patient outcomes data and best practices with other member hospitals, we are able to take the very best of what works nationwide and apply it here at home.”

About Mountain States Health Alliance

Mountain States Health Alliance, a not-for-profit health care organization based in Johnson City, Tenn., operates a family of hospitals serving a 29-county, four-state region (Northeast Tennessee, Southwest Virginia, Southeastern Kentucky and Western North Carolina). MSHA offers a large tertiary hospital, several community hospitals, two critical access hospitals, rehabilitation, a children’s hospital, a behavioral health hospital, home care and hospice services as well as a comprehensive medical management corporation. Its 13,500 team members, associated physicians and volunteers are committed to its mission of bringing loving care to health care. For more information, visit

About the Premier healthcare alliance,

Malcolm Baldrige National Quality Award recipient

Premier is the nation’s largest performance improvement alliance of more than 2,800 U.S. hospitals and 90,000 other sites using the power of collaboration and technology to lead the transformation to coordinated, high-quality, cost-effective care. Owned by healthcare providers, Premier operates a leading purchasing network with nearly $5 billion in annual savings. Premier also maintains clinical, financial and outcomes databases based on 1 in every 4 patient discharges. A world leader in measurably improving patient care, Premier has the largest performance improvement collaboratives in America, including one in partnership with the Centers for Medicare & Medicaid Services. Headquartered in Charlotte, N.C., Premier also has an office in Washington. Stay connected with Premier on Facebook, Twitter and YouTube.

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